Privacy Policy – Law 25 (Quebec)

Last updated: [February 6, 2026]

At Béton Expert, protecting your personal information is a priority. This privacy policy aims to inform you about how we collect, use, disclose, and protect your personal information, in accordance with Quebec's Law 25.

1. Person responsible for the protection of personal information

The person responsible for the protection of personal information is:

Company: Expert Concrete
Email: [info@betonexpert.ca]
Phone: [514-231-6580]

2. Personal information collected

We may collect the following personal information:

• First and last name

• Email address

• Phone number

• Project address

• Information provided via contact form

• Browsing data (IP address, browser type, pages visited)

3. Collection methods

Personal information is collected through the following means:

• Contact form on the website

• Communication by email or telephone

• Cookies

• Web analytics tools (e.g., Google Analytics)

4. Purposes of the collection

Personal information is collected for the following purposes:

• Responding to requests for submissions or information

• Communicating with customers

• Manage and execute concrete projects

• Improve the user experience on the website

• Comply with our legal obligations

5. Disclosure of personal information

We do not sell or rent your personal information.
However, they may only be disclosed to third parties when necessary:

• Service providers (web hosting, analytics tools)

• Legal or regulatory obligations

These third parties are required to protect your information in accordance with the law.

6. Information Retention

Personal information is retained only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.

7. Information Security

We implement reasonable security measures to protect personal information from unauthorized access, loss, theft, or disclosure.

8. Rights of the persons concerned

In accordance with Law 25, you have the following rights:

• Access your personal information

• Correcting inaccurate information

• Withdraw your consent

• Request the deletion of your information, subject to legal obligations.

All requests must be sent to the person responsible for the protection of personal information.

9. Connection cookies

This website uses cookies to improve user experience and analyze traffic. You can change your browser settings to refuse cookies.

10. Policy Amendment

This privacy policy may be modified at any time to remain compliant with applicable laws. The most recent version will always be available on our website.

11. Contact

For any questions regarding this policy or your personal information, please contact us:

Concrete Expert
Email: [info@betonexpert.ca]
Phone: [514-231-6580]